Privacy
Policy
Updated at June 9th, 2024
Kiramo Store Shop (“we,” “our,”
or “us”) is committed to protecting your privacy. This Privacy Policy explains
how your personal information is collected, used, and disclosed by Kiramo Store
Shop.
This Privacy Policy applies to
our website, and its associated subdomains (collectively, our “Service”)
alongside our application, Kiramo Store Shop. By accessing or using our
Service, you signify that you have read, understood, and agree to our collection,
storage, use, and disclosure of your personal information as described in this
Privacy Policy and our Terms of Service.
Definitions and key terms
To help explain things as clearly
as possible in this Privacy Policy, every time any of these terms are
referenced, are strictly defined as:
- Cookie: small
amount of data generated by a website and saved by your web browser. It is
used to identify your browser, provide analytics, remember information
about you such as your language preference or login information.
- Company:
when this policy mentions “Company,” “we,” “us,” or “our,” it refers to
Kiramo Store Co.Ltd, (4 Al-nuru street, Sinza Dar es salaam), that is
responsible for your information under this Privacy Policy.
- Country:
where Kiramo Store Shop or the owners/founders of Kiramo Store Shop are
based, in this case is Tanzania
- Customer: refers
to the company, organization or person that signs up to use the Kiramo
Store Shop Service to manage the relationships with your consumers or
service users.
- Device: any
internet connected device such as a phone, tablet, computer or any other
device that can be used to visit Kiramo Store Shop and use the services.
- IP
address: Every device connected to the Internet is assigned a number known
as an Internet protocol (IP) address. These numbers are usually assigned
in geographic blocks. An IP address can often be used to identify the
location from which a device is connecting to the Internet.
- Personnel: refers
to those individuals who are employed by Kiramo Store Shop or are under
contract to perform a service on behalf of one of the parties.
- Personal
Data: any information that directly, indirectly, or in connection with
other information — including a personal identification number — allows
for the identification or identifiability of a natural person.
- Service:
refers to the service provided by Kiramo Store Shop as described in the
relative terms (if available) and on this platform.
- Third-party
service: refers to advertisers, contest sponsors, promotional and
marketing partners, and others who provide our content or whose products
or services we think may interest you.
- Website:
Kiramo Store Shop’s site, which can be accessed via this URL:
https://www.kiramostoretz.shop
- You:
a person or entity that is registered with Kiramo Store Shop to use the
Services.
What Information Do We Collect?
We collect information from you
when you visit our website, register on our site, place an order, subscribe to
our newsletter, respond to a survey or fill out a form.
- Name
/ Username
- Phone
Numbers
- Email
Addresses
- Mailing
Addresses
- Billing
Addresses
- Debit/credit
card numbers
- Password
We also collect information from
mobile devices for a better user experience, although these features are
completely optional:
- Location
(GPS): Location data helps to create an accurate representation of
your interests, and this can be used to bring more targeted and relevant
ads to potential customers.
When does Kiramo Store Shop use end user information from third parties?
Kiramo Store Shop will collect
End User Data necessary to provide the Kiramo Store Shop services to our
customers. End users may voluntarily provide us with information they have made
available on social media websites. If you provide us with any such information,
we may collect publicly available information from the social media websites
you have indicated. You can control how much of your information social media
websites make public by visiting these websites and changing your privacy
settings.
When does Kiramo Store Shop use customer information from third parties?
We receive some information from
the third parties when you contact us. For example, when you submit your email
address to us to show interest in becoming a Kiramo Store Shop customer, we
receive information from a third party that provides automated fraud detection
services to Kiramo Store Shop. We also occasionally collect information that is
made publicly available on social media websites. You can control how much of
your information social media websites make public by visiting these websites
and changing your privacy settings.
Do we share the information we collect with third parties?
We may share the information that
we collect, both personal and non-personal, with third parties such as
advertisers, contest sponsors, promotional and marketing partners, and others
who provide our content or whose products or services we think may interest
you. We may also share it with our current and future affiliated companies and
business partners, and if we are involved in a merger, asset sale or other
business reorganization, we may also share or transfer your personal and
non-personal information to our successors-in-interest.
We may engage trusted third-party
service providers to perform functions and provide services to us, such as
hosting and maintaining our servers and the website, database storage and
management, e-mail management, storage marketing, credit card processing,
customer service and fulfilling orders for products and services you may
purchase through the website. We will likely share your personal information,
and possibly some non-personal information, with these third parties to enable
them to perform these services for us and for you.
We may share portions of our log
file data, including IP addresses, for analytics purposes with third parties
such as web analytics partners, application developers, and ad networks. If
your IP address is shared, it may be used to estimate general location and
other technographics such as connection speed, whether you have visited the
website in a shared location, and type of the device used to visit the website.
They may aggregate information about our advertising and what you see on the
website and then provide auditing, research and reporting for us and our
advertisers.
We may also disclose personal and
non-personal information about you to government or law enforcement officials
or private parties as we, in our sole discretion, believe necessary or
appropriate in order to respond to claims, legal process (including subpoenas),
to protect our rights and interests or those of a third party, the safety of
the public or any person, to prevent or stop any illegal, unethical, or legally
actionable activity, or to otherwise comply with applicable court orders, laws,
rules and regulations.
Where and when is information collected from customers and end users?
Kiramo Store Shop will collect
personal information that you submit to us. We may also receive personal
information about you from third parties as described above.
How Do We Use the Information We Collect?
Any of the information we collect
from you may be used in one of the following ways:
- To
personalize your experience (your information helps us to better respond
to your individual needs)
- To
improve our website (we continually strive to improve our website
offerings based on the information and feedback we receive from you)
- To
improve customer service (your information helps us to more effectively
respond to your customer service requests and support needs)
- To
process transactions
- To
administer a contest, promotion, survey or other site feature
- To
send periodic emails
How Do We Use Your Email Address?
By submitting your email address
on this website, you agree to receive emails from us. You can cancel your
participation in any of these email lists at any time by clicking on the
opt-out link or other unsubscribe option that is included in the respective
email. We only send emails to people who have authorized us to contact them,
either directly, or through a third party. We do not send unsolicited
commercial emails, because we hate spam as much as you do. By submitting your
email address, you also agree to allow us to use your email address for
customer audience targeting on sites like Facebook, where we display custom
advertising to specific people who have opted-in to receive communications from
us. Email addresses submitted only through the order processing page will be
used for the sole purpose of sending you information and updates pertaining to
your order. If, however, you have provided the same email to us through another
method, we may use it for any of the purposes stated in this Policy. Note: If at
any time you would like to unsubscribe from receiving future emails, we include
detailed unsubscribe instructions at the bottom of each email.
How Long Do We Keep Your Information?
We keep your information only so
long as we need it to provide Kiramo Store Shop to you and fulfill the purposes
described in this policy. This is also the case for anyone that we share your
information with and who carries out services on our behalf. When we no longer
need to use your information and there is no need for us to keep it to comply
with our legal or regulatory obligations, we’ll either remove it from our
systems or depersonalize it so that we can't identify you.
How Do We Protect Your Information?
We implement a variety of
security measures to maintain the safety of your personal information when you
place an order or enter, submit, or access your personal information. We offer
the use of a secure server. All supplied sensitive/credit information is
transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our Payment gateway providers database only to be accessible by those
authorized with special access rights to such systems, and are required to keep
the information confidential. After a transaction, your private information
(credit cards, social security numbers, financials, etc.) is never kept on
file. We cannot, however, ensure or warrant the absolute security of any
information you transmit to Kiramo Store Shop or guarantee that your
information on the Service may not be accessed, disclosed, altered, or
destroyed by a breach of any of our physical, technical, or managerial
safeguards.
Could my information be transferred to other countries?
Kiramo Store Shop is incorporated
in Tanzania. Information collected via our website, through direct interactions
with you, or from use of our help services may be transferred from time to time
to our offices or personnel, or to third parties, located throughout the world,
and may be viewed and hosted anywhere in the world, including countries that
may not have laws of general applicability regulating the use and transfer of
such data. To the fullest extent allowed by applicable law, by using any of the
above, you voluntarily consent to the trans-border transfer and hosting of such
information.
Is the information collected through the Kiramo Store Shop Service secure?
We take precautions to protect
the security of your information. We have physical, electronic, and managerial
procedures to help safeguard, prevent unauthorized access, maintain data
security, and correctly use your information. However, neither people nor
security systems are foolproof, including encryption systems. In addition,
people can commit intentional crimes, make mistakes or fail to follow policies.
Therefore, while we use reasonable efforts to protect your personal
information, we cannot guarantee its absolute security. If applicable law
imposes any non-disclaimable duty to protect your personal information, you
agree that intentional misconduct will be the standards used to measure our
compliance with that duty.
Can I update or correct my information?
The rights you have to request
updates or corrections to the information Kiramo Store Shop collects depend on
your relationship with Kiramo Store Shop. Personnel may update or correct their
information as detailed in our internal company employment policies.
Customers have the right to
request the restriction of certain uses and disclosures of personally
identifiable information as follows. You can contact us in order to (1)
update or correct your personally identifiable information, (2) change your preferences
with respect to communications and other information you receive from us, or
(3) delete the personally identifiable information maintained about you on our
systems (subject to the following paragraph), by cancelling your account.
Such updates, corrections, changes and deletions will have no effect on other
information that we maintain, or information that we have provided to third
parties in accordance with this Privacy Policy prior to such update,
correction, change or deletion. To protect your privacy and security, we may
take reasonable steps (such as requesting a unique password) to verify your
identity before granting you profile access or making corrections. You are
responsible for maintaining the secrecy of your unique password and account
information at all times.
You should be aware that it is
not technologically possible to remove each and every record of the information
you have provided to us from our system. The need to back up our systems to
protect information from inadvertent loss means that a copy of your information
may exist in a non-erasable form that will be difficult or impossible for us to
locate. Promptly after receiving your request, all personal information stored
in databases we actively use, and other readily searchable media will be
updated, corrected, changed or deleted, as appropriate, as soon as and to the
extent reasonably and technically practicable.
If you are an end user and wish
to update, delete, or receive any information we have about you, you may do so
by contacting the organization of which you are a customer.
Personnel
If you are a Kiramo Store Shop
worker or applicant, we collect information you voluntarily provide to us. We
use the information collected for Human Resources purposes in order to
administer benefits to workers and screen applicants.
You may contact us in order to
(1) update or correct your information, (2) change your preferences with
respect to communications and other information you receive from us, or (3)
receive a record of the information we have relating to you. Such updates,
corrections, changes and deletions will have no effect on other information
that we maintain, or information that we have provided to third parties in
accordance with this Privacy Policy prior to such update, correction, change or
deletion.
Sale of Business
We reserve the right to transfer
information to a third party in the event of a sale, merger or other transfer
of all or substantially all of the assets of Kiramo Store Shop or any of its
Corporate Affiliates (as defined herein), or that portion of Kiramo Store Shop
or any of its Corporate Affiliates to which the Service relates, or in the
event that we discontinue our business or file a petition or have filed against
us a petition in bankruptcy, reorganization or similar proceeding, provided
that the third party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information
(including personal information) about you to our Corporate Affiliates. For
purposes of this Privacy Policy, "Corporate Affiliate" means any
person or entity which directly or indirectly controls, is controlled by or is
under common control with Kiramo Store Shop, whether by ownership or otherwise.
Any information relating to you that we provide to our Corporate Affiliates
will be treated by those Corporate Affiliates in accordance with the terms of
this Privacy Policy.
Governing Law
This Privacy Policy is governed
by the laws of Tanzania without regard to its conflict of laws provision. You
consent to the exclusive jurisdiction of the courts in connection with any
action or dispute arising between the parties under or in connection with this
Privacy Policy except for those individuals who may have rights to make claims
under Privacy Shield, or the Swiss-US framework.
The laws of Tanzania, excluding
its conflicts of law rules, shall govern this Agreement and your use of the
website. Your use of the website may also be subject to other local, state,
national, or international laws.
By using Kiramo Store Shop or
contacting us directly, you signify your acceptance of this Privacy Policy. If
you do not agree to this Privacy Policy, you should not engage with our
website, or use our services. Continued use of the website, direct engagement
with us, or following the posting of changes to this Privacy Policy that do not
significantly affect the use or disclosure of your personal information will
mean that you accept those changes.
Your Consent
We've updated our Privacy
Policy to provide you with complete transparency into what is being set
when you visit our site and how it's being used. By using our Kiramo Store
Shop, registering an account, or making a purchase, you hereby consent to our
Privacy Policy and agree to its terms.
Links to Other Websites
This Privacy Policy applies only
to the Services. The Services may contain links to other websites not operated
or controlled by Kiramo Store Shop. We are not responsible for the content,
accuracy or opinions expressed in such websites, and such websites are not
investigated, monitored or checked for accuracy or completeness by us. Please
remember that when you use a link to go from the Services to another website,
our Privacy Policy is no longer in effect. Your browsing and interaction on any
other website, including those that have a link on our platform, is subject to
that website’s own rules and policies. Such third parties may use their own
cookies or other methods to collect information about you.
Advertising
This website may contain third
party advertisements and links to third party sites. Kiramo Store Shop does not
make any representation as to the accuracy or suitability of any of the
information contained in those advertisements or sites and does not accept any
responsibility or liability for the conduct or content of those advertisements
and sites and the offerings made by the third parties.
Advertising keeps Kiramo Store
Shop and many of the websites and services you use free of charge. We work hard
to make sure that ads are safe, unobtrusive, and as relevant as possible.
Third party advertisements and
links to other sites where goods or services are advertised are not
endorsements or recommendations by Kiramo Store Shop of the third-party sites,
goods or services. Kiramo Store Shop takes no responsibility for the content of
any of the ads, promises made, or the quality/reliability of the products or
services offered in all advertisements.
Cookies for Advertising
These cookies collect information
over time about your online activity on the website and other online services
to make online advertisements more relevant and effective to you. This is known
as interest-based advertising. They also perform functions like preventing the
same ad from continuously reappearing and ensuring that ads are properly
displayed for advertisers. Without cookies, it’s really hard for an advertiser
to reach its audience, or to know how many ads were shown and how many clicks
they received.
Cookies
Kiramo Store Shop uses
"Cookies" to identify the areas of our website that you have visited.
A Cookie is a small piece of data stored on your computer or mobile device by
your web browser. We use Cookies to enhance the performance and functionality
of our website but are non-essential to their use. However, without these
cookies, certain functionality like videos may become unavailable or you would
be required to enter your login details every time you visit the website as we
would not be able to remember that you had logged in previously. Most web
browsers can be set to disable the use of Cookies. However, if you disable
Cookies, you may not be able to access functionality on our website correctly
or at all. We never place Personally Identifiable Information in Cookies.
Blocking and disabling cookies and similar technologies
Wherever you're located you may
also set your browser to block cookies and similar technologies, but this
action may block our essential cookies and prevent our website from functioning
properly, and you may not be able to fully utilize all of its features and
services. You should also be aware that you may also lose some saved
information (e.g. saved login details, site preferences) if you block cookies
on your browser. Different browsers make different controls available to you.
Disabling a cookie or category of cookie does not delete the cookie from your
browser, you will need to do this yourself from within your browser, you should
visit your browser's help menu for more information.
Remarketing Services
We use remarketing services. What
Is Remarketing? In digital marketing, remarketing (or retargeting) is the
practice of serving ads across the internet to people who have already visited
your website. It allows your company to seem like they're “following” people
around the internet by serving ads on the websites and platforms they use most.
Payment Details
In respect to any credit card or
other payment processing details you have provided us, we commit that this
confidential information will be stored in the most secure manner possible.
Kids' Privacy
We collect information from kids
under the age of 13 just to better our services. If You are a parent or
guardian and You are aware that Your child has provided Us with Personal Data
without your permission, please contact Us. If We become aware that We have
collected Personal Data from anyone under the age of 13 without verification of
parental consent, We take steps to remove that information from Our servers.
Changes To Our Privacy Policy
We may change our Service and
policies, and we may need to make changes to this Privacy Policy so that they
accurately reflect our Service and policies. Unless otherwise required by law,
we will notify you (for example, through our Service) before we make changes to
this Privacy Policy and give you an opportunity to review them before they go
into effect. Then, if you continue to use the Service, you will be bound by the
updated Privacy Policy. If you do not want to agree to this or any updated
Privacy Policy, you can delete your account.
Third-Party Services
We may display, include or make
available third-party content (including data, information, applications and
other products services) or provide links to third-party websites or services
("Third- Party Services").
You acknowledge and agree that
Kiramo Store Shop shall not be responsible for any Third-Party Services,
including their accuracy, completeness, timeliness, validity, copyright
compliance, legality, decency, quality or any other aspect thereof. Kiramo Store
Shop does not assume and shall not have any liability or responsibility to you
or any other person or entity for any Third-Party Services.
Third-Party Services and links
thereto are provided solely as a convenience to you and you access and use them
entirely at your own risk and subject to such third parties' terms and
conditions.
Facebook Pixel
Facebook pixel is an
analytics tool that allows you to measure the effectiveness of your advertising
by understanding the actions people take on your website/app. You can use
the pixel to: Make sure your ads are shown to the right people. Facebook
pixel may collect information from your device when you use the service.
Facebook pixel collects information that is held in accordance with its Privacy
Policy
Tracking Technologies
·
Google
Maps API
Google
Maps API is a robust tool that can be used to create a custom map, a
searchable map, check-in functions, display live data synching with
location, plan routes, or create a mashup just to name a few.
Google
Maps API may collect information from You and from Your Device for security
purposes.
Google
Maps API collects information that is held in accordance with its Privacy
Policy
·
Cookies
We use Cookies to enhance the performance and functionality of our platform but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the platform as we would not be able to remember that you had logged in previously.
Information about General Data Protection Regulation (GDPR)
We may be collecting and using
information from you if you are from the European Economic Area (EEA), and in
this section of our Privacy Policy we are going to explain exactly how and why
is this data collected, and how we maintain this data under protection from
being replicated or used in the wrong way.
What is GDPR?
GDPR is an EU-wide privacy and
data protection law that regulates how EU residents' data is protected by
companies and enhances the control the EU residents have, over their
personal data.
The GDPR is relevant to any
globally operating company and not just the EU-based businesses and EU
residents. Our customers’ data is important irrespective of where they are
located, which is why we have implemented GDPR controls as our baseline
standard for all our operations worldwide.
What is personal data?
Any data that relates to an
identifiable or identified individual. GDPR covers a broad spectrum of
information that could be used on its own, or in combination with other pieces
of information, to identify a person. Personal data extends beyond a person’s
name or email address. Some examples include financial information, political
opinions, genetic data, biometric data, IP addresses, physical address, sexual
orientation, and ethnicity.
The Data Protection Principles
include requirements such as:
- Personal
data collected must be processed in a fair, legal, and transparent way and
should only be used in a way that a person would reasonably expect.
- Personal
data should only be collected to fulfil a specific purpose and it should
only be used for that purpose. Organizations must specify why they need
the personal data when they collect it.
- Personal
data should be held no longer than necessary to fulfil its purpose.
- People
covered by the GDPR have the right to access their own personal data. They
can also request a copy of their data, and that their data be updated,
deleted, restricted, or moved to another organization.
Why is GDPR important?
GDPR adds some new requirements
regarding how companies should protect individuals' personal data that they
collect and process. It also raises the stakes for compliance by increasing
enforcement and imposing greater fines for breach. Beyond these facts it's
simply the right thing to do. At Kiramo Store Shop we strongly believe that
your data privacy is very important and we already have solid security and
privacy practices in place that go beyond the requirements of this new
regulation.
Individual Data Subject's Rights - Data Access, Portability and Deletion
We are committed to helping our
customers meet the data subject rights requirements of GDPR. Kiramo Store
Shop processes or stores all personal data in fully vetted, DPA compliant
vendors. We do store all conversation and personal data for up to 6 years
unless your account is deleted. In which case, we dispose of all data in
accordance with our Terms of Service and Privacy Policy, but we will not hold
it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We've been set up as self-service from the start and have always given you access to your data and your customers data. Our customer support team is here for you to answer any questions you might have about working with the API.
California Residents
The California Consumer Privacy
Act (CCPA) requires us to disclose categories of Personal Information we
collect and how we use it, the categories of sources from whom we collect
Personal Information, and the third parties with whom we share it, which we
have explained above.
We are also required to
communicate information about rights California residents have under California
law. You may exercise the following rights:
- Right
to Know and Access. You may submit a verifiable request for information
regarding the: (1) categories of Personal Information we collect, use, or
share; (2) purposes for which categories of Personal Information are
collected or used by us; (3) categories of sources from which we collect
Personal Information; and (4) specific pieces of Personal Information we
have collected about you.
- Right
to Equal Service. We will not discriminate against you if you exercise
your privacy rights.
- Right
to Delete. You may submit a verifiable request to close your account and
we will delete Personal Information about you that we have collected.
- Request
that a business that sells a consumer's personal data, not sell the
consumer's personal data.
If you make a request, we have
one month to respond to you. If you would like to exercise any of these rights,
please contact us.
We do not sell the Personal
Information of our users.
For more information about these
rights, please contact us.
Contact Us
Don't hesitate to contact us if
you have any questions.
- Via
Email: ramadhani@kiramostoretz.shop
- Via Phone Number: +255743751735